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* Strategized cost recovery to minimize taxpayer liability while delivering on park goals and objectives. * Ensured proper and fair distribution of employee overtime hours by analyzing staffing priorities and program needs and introducing division overtime log book aligned with American Federation of Government Employees (AFGE) Collective Bargaining Agreement. * Streamlined volunteer on-boarding and enlarged volunteer pool, raising social media presence and park visitors by steering Volunteer-in-Park program (VIP) and selecting new volunteer coordinators. > Accelerated new and seasonal employee ramp-up by overhauling hiring and orientation to include provision of USB drives with NPS policy, Rules and Regulations, Historical resources, HR and interpretive information. > Introduced staff rotations and cross-training opportunities between sites. > Improved performance of interpreters having deficiencies identified through program audits by assigning peer coaches. > Initiated training programs for new interpretive rangers and guides with new interpreter tours shadowed and audited by experienced GS-9 Interpretive Park Rangers. * Advanced performance of park-wide employees and built team unity:

Restructured organization to capitalize on individual strengths and foster employee growth hired 6 FTEs and 14 seasonal employees created new positions and placed 12 greening youth employees into vacant and new roles. * Expanded employee coverage, advanced skills, boosted staff and park operational performance, and furnished opportunities for youth. * Propelled visitation up 21% by adding 10+ interpretation programs based on analysis of usage and needs in visitor services supported by local universities, non-profits, and other partners. Coordinate across divisions to maintain compliance with cultural resources law, regulation, and policy. Allocate work assignments to Rangers and guides. Lead daily operational meetings and oversee all staff and volunteers. Serve as park liaison between Alabama Historical Commission State Preservation Office (SHPO) and other historic preservation offices. Identify and seize partnership opportunities. Plan and manage budget, park use permits, operations, visitor centers, informational services, and programs. Spearhead parks and historic trail/parks management team in collaborating on operations and programming strategy, planning, and workforce decisions. SUPERVISORY PARK RANGER – CHIEF OF INTERPRETATION, DETAIL │ Nov 2017 – Present Preserves the natural, historic and cultural resources and values of the National Park System cooperates with partners to extend benefits of natural and cultural resource conservation and outdoor recreation.

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MS Office │ Project Management Information System (PMIS) │ Facility Management Software System (FMSS) Leadership │ Strategic Planning │ Change Management │ Hiring, Training, Coaching & Mentoring │ Outreach | Diversity & Inclusion │ Program Development │ Policy, Processes & Procedures │ Data Analysis │ Marketing | Process Improvement │ Partnerships & Alliances │ Joint Ventures │ Relationship Building │ Project Management | Budget Administration │ Operations Management │ Business Planning │ Workforce Planning │Contract Negotiation

Seasoned in negotiating funding and controlling budgets of more than $40M, as well as managing $80M revenue. Foster a culture of accountability, commitment, and shared success, leading up to 120 cross-functional personnel. Track record of building dozens of partnerships at federal, state, and local levels to advance park mission and shared organizational goals. Savvy strategist and proactive change champion who envisions and actualizes innovative programs that increase visitor volume, strengthen sustainability, and address specific community needs. Offering 14 years of expertise in optimizing national park system fiscal health, efficiency, and team performance. Mount Vernon, NY │ 55 │ │ /in/johnsĭriving Vision, Strategy, & Direction for Park and Program Excellence